Help Center

In-stock items typically ship within 1–2 business days. Standard ground delivery usually arrives in 3–7 business days depending on your location. Large commercial displays and heavy items ship by freight carrier, which can add a few days — we send tracking details as soon as your order leaves the warehouse.

Most products can be returned within 30 days of delivery in original, resalable condition with all packaging and accessories. To start a return, contact us with your order number and we will walk you through the process. Full details are on our Shipping & Returns page.

Yes — products we sell carry the manufacturer's warranty, and warranty terms vary by brand and product line. Extended protection plans are also available on many items at checkout. If a product arrives defective, contact us right away and we will make it right.

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover) and PayPal. Business, government, and education buyers can also purchase against a formal quote with a purchase order — start with a quote request.

Submit a quote request with your equipment list or project scope. An AV specialist replies with an itemized formal quote — typically within one business day — including multi-unit discounts where they apply.

Yes. Request a formal quote first, route it through your approval process, then send us the purchase order referencing the quote. We hold quoted pricing so your invoice matches your paperwork.

Use the Order Tracking page with your order number and the email used at checkout. You will see the current status, and tracking numbers appear once your order ships. We also email tracking automatically at ship time.

Absolutely. Our AV specialists help with throw-distance checks, display sizing, audio coverage, and compatibility questions before you buy. Send the details through the contact form and pick "Sales" — or request a quote and describe the space.